Last updated: May 10, 2024
Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the dubaipool.com website (the "Site") operated by Dubai Luxury Pool Experiences ("us", "we", or "our").
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service.
By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, you may not access the Service.
Throughout these Terms and Conditions, the following terms shall have the meanings defined below:
You must be at least 18 years old to use our Services or make a booking. If you are under 18, you may only use our Services with the involvement and consent of a parent or guardian.
When you create an account with us, you must provide information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account.
You are responsible for safeguarding the password that you use to access our Services and for any activities or actions under your password. We encourage you to use "strong" passwords (passwords that use a combination of upper and lower case letters, numbers, and symbols) with your account.
You agree to notify us immediately of any unauthorized access to or use of your username or password or any other breach of security. We cannot and will not be liable for any loss or damage arising from your failure to comply with this section.
By making a booking through our Website, you confirm that you accept these Terms and Conditions. All bookings are subject to availability and acceptance by us.
Your booking is not confirmed until you receive a booking confirmation from us by email. The booking confirmation will include details of your experience, the date, time, venue, and any other relevant information.
Full payment is required at the time of booking. All prices are displayed in AED (United Arab Emirates Dirham) and include applicable taxes unless otherwise stated.
We accept payment via major credit cards, debit cards, and other payment methods as indicated on our Website. By providing your payment information, you represent and warrant that you have the legal right to use the payment method you provide.
Prices for our Services are subject to change without notice. However, once your booking is confirmed, the price will not change except in cases of obvious error or if additional services are requested.
Our cancellation policy varies depending on the type of experience booked:
All cancellations must be made in writing via email to info@dubaipool.com or through your account on our Website.
If you wish to modify your booking (change date, time, or number of guests), please contact us at least 48 hours before your scheduled experience. Modifications are subject to availability and may incur additional charges if upgrading to a more expensive service or date.
We reserve the right to cancel or modify a booking in the following circumstances:
In such cases, we will offer you the choice of rebooking for an alternative date or receiving a full refund.
When using our Services, you agree to:
We and our partner venues reserve the right to refuse service, deny access, or remove any person who, in our sole discretion:
No refunds will be provided in cases where service is refused due to customer misconduct.
The content on our Website, including text, graphics, logos, images, and software, is the property of Dubai Luxury Pool Experiences or our content suppliers and is protected by copyright, trademark, and other intellectual property laws.
You may access, download, or print content from our Website for your personal, non-commercial use only. You must not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information obtained from our Website without our prior written permission.
If you submit content to our Website (such as reviews, comments, or images), you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.
You represent and warrant that you own or control all rights to the content you submit, that the content is accurate, and that use of the content does not violate these Terms or any applicable laws.
To the maximum extent permitted by law, Dubai Luxury Pool Experiences, its directors, employees, partners, and service providers shall not be liable for:
Our total liability to you for all claims arising from or related to the Services shall not exceed the amount paid by you for the specific booking from which the claim arises.
This limitation of liability section applies whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if we have been advised of the possibility of such damage.
We shall not be liable for any delay or failure to perform our obligations under these Terms if such delay or failure results from circumstances beyond our reasonable control, including but not limited to:
In such cases, we will notify you as soon as reasonably possible and will take reasonable steps to minimize the impact on your booking. You will be offered the option to reschedule your experience or receive a full refund.
You agree to defend, indemnify, and hold harmless Dubai Luxury Pool Experiences, its directors, employees, partners, agents, contractors, and service providers from and against any claims, liabilities, damages, losses, and expenses, including without limitation reasonable legal and accounting fees, arising out of or in any way connected with:
These Terms shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions.
Any dispute arising out of or in connection with these Terms, including any question regarding their existence, validity, or termination, shall be referred to and finally resolved by the courts of the United Kingdom.
We reserve the right to modify or replace these Terms at any time. If we make material changes, we will provide notice through our Website or by other means to give you the opportunity to review the changes before they become effective.
Your continued use of our Services after any changes to the Terms constitutes your acceptance of the new Terms. If you do not agree to the new Terms, you must stop using our Services.
These Terms constitute the entire agreement between you and Dubai Luxury Pool Experiences regarding our Services and supersede all prior agreements and understandings, whether written or oral.
If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of such right or provision.
You may not assign or transfer these Terms without our prior written consent. We may assign or transfer these Terms, in whole or in part, without restriction.
If you have any questions about these Terms and Conditions, please contact us at:
Dubai Luxury Pool Experiences